Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

I downloaded Firefox to my Macbook, but when I drag it to the dock and open it, I get a blank Firefox window and so can't run Firefox.

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది lwanninger

lwanninger
lwanninger
more options

Firefox shows properly downloaded with 18.7 meg. I dragged from the download folder into the Applications folder. When I try to drag from the Apps folder to the Dock, Firefox will not stay in the dock but instead shows on the desktop. When I click on the Firefox logo on the desktop, a Firefox window appears, with no options to do anything.

Firefox shows properly downloaded with 18.7 meg. I dragged from the download folder into the Applications folder. When I try to drag from the Apps folder to the Dock, Firefox will not stay in the dock but instead shows on the desktop. When I click on the Firefox logo on the desktop, a Firefox window appears, with no options to do anything.

ప్రత్యుత్తరాలన్నీ (1)

lwanninger
lwanninger ప్రశ్న యజమాని
more options

I downloaded firefox again, deleted the earlier version, and now firefox is working properly.