Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

A lot of text on websites show up as random symbols?

  • 8 ప్రత్యుత్తరాలు
  • 10 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 13 వీక్షణలు
  • చివరి సమాధానమిచ్చినది basils57

more options

random letters with accents ect.

random letters with accents ect.

ప్రత్యుత్తరాలన్నీ (8)

more options

Can you post a link to websites where you see this and possibly attach a screenshot?
Such an issue can be caused by an old bitmap version of the Helvetica or Geneva font or (bitmap) fonts that Firefox can't display in that size.
Firefox can't display some old bitmap fonts in a larger size and displays gibberish instead.
You can test that by zooming out (View > Zoom > Zoom Out, Ctrl -) to make the text smaller.

Uninstall (remove) all variants of that not working font to make Firefox use another font or see if you can find a True type version that doesn't show the problem.
There have also been fonts with a Chinese name reported that identify themselves as Helvetica, so check that as well.

more options

http://psd.tutsplus.com/tutorials/interface-tutorials/mp3-player-skin-photoshop/

A lot of the titles on that website have that weird text shown here. I am able to zoom out and see the real text.

more options

న SoaringKiwi చే మార్చబడినది

more options

That is a problem with the Helvetica font.
You will have to uninstall the Helvetica fonts
See my post above.

more options

Not really sure what to do. What I did so far is just download another Helvetica font.

more options

Only True Type versions of Helvetica will work properly in Firefox.
You will have to remove the older bitmap version of the Helvetica font.

more options

I dont see Helvetica in my fonts folder.

more options

The explanation is fine cor-el, but can you please advise:

a) why other browsers don't have this problem b)where can I find a TT Helvetica font that is free to download, and c)assuming I can find an 'up to date Helvetica font, do I delete Helvetica from Windows>Fonts and reload the new font to there? If not where?

Thanks