This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

unable to apply update

  • 2 ప్రత్యుత్తరాలు
  • 18 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 6 వీక్షణలు
  • చివరి సమాధానమిచ్చినది islam.ali

more options

PC running Windows 7. Computer is set up for two users, admin and staff. I have always had to check for and apply updates through the admin user and then switch over to the staff user, where the update would automatically apply upon opening Firefox. Now, after checking to make sure I have the most current version, I opened Firefox in my admin user. Switched over to the staff user and in the staff user, Firefox is displaying in the About function, apply update. I select apply, then Firefox closes, reopens. The problem is that when I go back to About, it still shows that there is an update to apply. Did the update apply or not, I don not know?

PC running Windows 7. Computer is set up for two users, admin and staff. I have always had to check for and apply updates through the admin user and then switch over to the staff user, where the update would automatically apply upon opening Firefox. Now, after checking to make sure I have the most current version, I opened Firefox in my admin user. Switched over to the staff user and in the staff user, Firefox is displaying in the About function, apply update. I select apply, then Firefox closes, reopens. The problem is that when I go back to About, it still shows that there is an update to apply. Did the update apply or not, I don not know?

ప్రత్యుత్తరాలన్నీ (2)

more options

I had this problem when I log on to a standard account. When I log on windows with an administrator account things work ok. I wish this helps.

more options

I found the solution for this problem here and it works for me: https://support.mozilla.com/en-US/questions/850542