This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Baffled, my Firefox suddently refuse to load (FF7.0, removed-reinstalled FF6.0) It shoes up in Task Manager but does not load. I need my FF back :-(

  • 7 ప్రత్యుత్తరాలు
  • 17 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది DPMR

more options
  • After FF 7 refused to load, I simply rebooted my computer. that did not help
  • I uninstalled FF7 then install FF6, still did not load up
  • I ran CCleaner to clean any registry problem, no avail
  • Have run both Virus scan, malware scan on my entore computer still did not help
  • Been using FF for years and never had seen anything like that b4

As said in question it does load as I see it in Windows task manager as a process but FF will not start (nothing appears on my screen)

* After FF 7 refused to load, I simply rebooted my computer. that did not help * I uninstalled FF7 then install FF6, still did not load up * I ran CCleaner to clean any registry problem, no avail * Have run both Virus scan, malware scan on my entore computer still did not help * Been using FF for years and never had seen anything like that b4 As said in question it does load as I see it in Windows task manager as a process but FF will not start (nothing appears on my screen)

ఎంపిక చేసిన పరిష్కారం

Please mark this as solved so others can see you found a solution.

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (7)

more options

I can't even start Firefox so there is no way for me to "At the top of the Firefox window, click the Firefox button"

more options

Press and hold down the shift key while clicking the Firefox start icon. This will open Firefox in the Safe Mode.

more options

Ahhhh! Thank you did not know that. I was able to start it in safe mode, closed it and restarted it in normal mode after and it worked. Computer world...learn something new every day :-) thanks

more options

ఎంపిక చేసిన పరిష్కారం

Please mark this as solved so others can see you found a solution.

more options

I think firefox 6 is a useless program. The only way the program opens is in the backround. I can't find the web site and I cannot close the program because I can't find it. I will start using chrome because it works. The only time firefox loads is when I shut down the computer.

more options

@golfgrip5 Yes I guess Chrome is for you. If you want to figure out what is wrong with your PC running Firefox start a new thread. This thread is solved.