This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Since I updated Firefox, it won't start unless I turn off Zone Alarm Pro

  • 2 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 2 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Sambo18

more options

I get the message: Error: Platform version '5.0' is not compatible with minVersion>=6.0.2 mazVersion<=6.0.2

I get the message: Error: Platform version '5.0' is not compatible with minVersion>=6.0.2 mazVersion<=6.0.2

ఎంపిక చేసిన పరిష్కారం

ప్రత్యుత్తరాలన్నీ (2)

more options

ఎంపిక చేసిన పరిష్కారం

That is a problem caused by using Virtualization in ZoneAlarm Extreme Security.

more options

Thanks for that - it is now working as it should.