Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Why does a tab that has just been closed stay open as a New Tab?

  • 2 ప్రత్యుత్తరాలు
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 2 వీక్షణలు
  • చివరి సమాధానమిచ్చినది lsilvest

more options

When I click on the X to close a tab, it stays open as a New Tab and cannot be closed. This started when I upgraded to Firefox 6 and still happens in 7. I was using Tab Mix Plus so I switched to Tab Utilities and even tried it without a tab extension and it still occurs under any condition. I have noticed it happens most often (if not always) when I am closing a tab for AOL Mail.

Using XP SP3 with all updates.

When I click on the X to close a tab, it stays open as a New Tab and cannot be closed. This started when I upgraded to Firefox 6 and still happens in 7. I was using Tab Mix Plus so I switched to Tab Utilities and even tried it without a tab extension and it still occurs under any condition. I have noticed it happens most often (if not always) when I am closing a tab for AOL Mail. Using XP SP3 with all updates.

ప్రత్యుత్తరాలన్నీ (2)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

I always use the default theme anyway. It still does it in Safe Mode. The only site that causes the problem is AOL mail. I have notified them of the problem, but not holding my breath waiting for a reply.