This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

I cannot connect to the website. I get a window saying that I am already connected

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 3 వీక్షణలు
  • చివరి సమాధానమిచ్చినది David McRitchie

davidbpropst
davidbpropst
more options

I cannot connect to website. It says I am already connected?

I cannot connect to website. It says I am already connected?

ప్రత్యుత్తరాలన్నీ (1)

David McRitchie
David McRitchie
more options

Start at step #2

  1. close Firefox with File > Exit or "Firefox" button > Exit. Give Firefox some time to close and
  2. check that it finished via Windows 7 shortcut to WTM "Ctrl+Shift+Esc" in the "Processes" tab to make sure that firefox.exe is no longer running -- if it is still running then terminate it by selecting the use "End Process" button or from context menu.
  3. proceed with the install