This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Firefox crashes

  • 2 ప్రత్యుత్తరాలు
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 7 వీక్షణలు
  • చివరి సమాధానమిచ్చినది cor-el

more options

I try to open firefox, and Windows says it's already running but not responding and to close it. In the task manager, no aspect of Firefox is running. I uninstalled that version, and reinstalled a fresh download, same problem. There is only 1 profile and it's teh default. there is no parent.lock file

I try to open firefox, and Windows says it's already running but not responding and to close it. In the task manager, no aspect of Firefox is running. I uninstalled that version, and reinstalled a fresh download, same problem. There is only 1 profile and it's teh default. there is no parent.lock file

ప్రత్యుత్తరాలన్నీ (2)

more options

I already tried to do everything the other threads instructed, none of them worked.

more options

What you posted is the time that the crashes occurred and not the crash ID.

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.
Please check that the crash reports have been submitted and contain crash data by visiting the link.

See:

See also: