This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

yahoo mail

  • 1 ప్రత్యుత్తరం
  • 3 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది jscher2000 - Support Volunteer

more options

My yahoo mail keeps freezing when I try using it it started this morning. If I open my yahoo mail in internet explorer it works fine the problem is just with firefox??

My yahoo mail keeps freezing when I try using it it started this morning. If I open my yahoo mail in internet explorer it works fine the problem is just with firefox??

ప్రత్యుత్తరాలన్నీ (1)

more options

Yahoo does make changes every so often, but we usually so a whole lot of complaints at the same time when that happens.

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

orange Firefox button or classic Tools menu > Options > Advanced

On the Network mini-tab > Offline Storage : "Clear Now"

2. If needed, delete the site's cookies here

While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?