This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

From Firefox v10. Page Setup, Print Preview and Print don't seem to work with XP PRO SP2 x64, but work normally with Win7 x64.

  • 2 ప్రత్యుత్తరాలు
  • 9 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది ravogel

more options

Page Setup merely changes the topmost title line and freezes the screen except for the ability to close the page and return to the page from which Page Setup was invoked. Print Preview presents a monochrome grey page with the normal menu features that are normally responsive except for the Page Setup function. Print prints a blank page always. Noticed the problems with Firefox versions 10 and 11 and 12 beta, with XP Pro SP2 x64. Firefox version 11 does not have these problems with Windows 7 ult x64.

Page Setup merely changes the topmost title line and freezes the screen except for the ability to close the page and return to the page from which Page Setup was invoked. Print Preview presents a monochrome grey page with the normal menu features that are normally responsive except for the Page Setup function. Print prints a blank page always. Noticed the problems with Firefox versions 10 and 11 and 12 beta, with XP Pro SP2 x64. Firefox version 11 does not have these problems with Windows 7 ult x64.

ఎంపిక చేసిన పరిష్కారం

ప్రత్యుత్తరాలన్నీ (2)

more options

ఎంపిక చేసిన పరిష్కారం

Hi,

Please see this.

Print Problems

more options

Thank you, Vivek.Wilfred, for suggesting solutions.

Go here to the article entitled “Firefox prints incorrectly”:

https://support.mozilla.org/en-US/kb/Firefox%20prints%20incorrectly?s=printing&r=0&e=sph&as=s

Follow directions in the section entitled “Reset all Firefox printer settings”. The directions say to remove all lines of the file prefs.js that start with “print.” I was successful by removing all lines that included the string “print”.