This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Problem with Forms & Active logins

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 3 వీక్షణలు
  • చివరి సమాధానమిచ్చినది user693271

shaunmarsh
shaunmarsh
more options

Hi, I have downloaded Firefox 12 and am having problem with clearing the log in history for certain web sites.

If I open Gmail in one tap and Adobe Efrontier in another tab and logged into both simultaneously. And when I am logging out the form history is still there. However, when I clear history(form & Active login), form history for Gmail goes away, but Efrontier still shows that.

Is that a problem with the browser or the product?

Thanks a lot!

Hi, I have downloaded Firefox 12 and am having problem with clearing the log in history for certain web sites. If I open Gmail in one tap and Adobe Efrontier in another tab and logged into both simultaneously. And when I am logging out the form history is still there. However, when I clear history(form & Active login), form history for Gmail goes away, but Efrontier still shows that. Is that a problem with the browser or the product? Thanks a lot!

ప్రత్యుత్తరాలన్నీ (1)

user693271
user693271
more options

First upgrade your firefox to 13 version.

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!