This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Videos not playing in Firefox

  • 2 ప్రత్యుత్తరాలు
  • 11 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది jhill10

more options

When I try to play videos on sites like YouTube or Newsy.com I just get a blank screen where the video should be. No error message.

When I try to play videos on sites like YouTube or Newsy.com I just get a blank screen where the video should be. No error message.

ప్రత్యుత్తరాలన్నీ (2)

more options

ఎంపిక చేసిన పరిష్కారం

more options

Many thanks for your rapid reply. I deactivated the RealPlayer download function and this has solved the problem—except that I now can't automatically download videos. ;-(