We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Cannot get FF sync 2 accept any input 4 letters at the bottom of setup, no matter what variation of the letters i try. Bent letters hard to read. Bent word hard

  • 3 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 7 వీక్షణలు
  • చివరి సమాధానమిచ్చినది cor-el

more options

trying 2 save my profile settings; to be able to reinstall FireFox, due to issues with parts of profile. Cannot read bent words to the satisfaction of FF sync create account app. Won't let me continue without it to prove i am a real live person. Need someone 2 do do real life chat to get me through problems with FireFox. Have files in profile folder that I want to remove. Thank You for any help

SilverWolf

trying 2 save my profile settings; to be able to reinstall FireFox, due to issues with parts of profile. Cannot read bent words to the satisfaction of FF sync create account app. Won't let me continue without it to prove i am a real live person. Need someone 2 do do real life chat to get me through problems with FireFox. Have files in profile folder that I want to remove. Thank You for any help SilverWolf

ఎంపిక చేసిన పరిష్కారం

Do you mean that you have a problem with the CAPTCHA to confirm that you are a human?

I agree that the CAPTCHAs used for sync aren't easily to comprehend and the sound version is even more difficult.
I usually click as often as necessary to reload a new CAPCHA if I can't decipher the letters until I see one that doesn't look too hard.

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (3)

more options

ఎంపిక చేసిన పరిష్కారం

Do you mean that you have a problem with the CAPTCHA to confirm that you are a human?

I agree that the CAPTCHAs used for sync aren't easily to comprehend and the sound version is even more difficult.
I usually click as often as necessary to reload a new CAPCHA if I can't decipher the letters until I see one that doesn't look too hard.

more options

Thanks very much. Tried it again (about 7th or 10th attempt), but it worked. Now synced and started on process to maybe get messed up FF cache and Pogo straightened out.