We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

FF 15 not recognizing installed security certificate

  • 8 ప్రత్యుత్తరాలు
  • 5 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 11 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Teepot

more options

When I try to login to this site using FF, I get a "Revocation information invalid for this security certificate.". The same site and security certificate works fine in IE 8.

When I try to login to this site using FF, I get a "Revocation information invalid for this security certificate.". The same site and security certificate works fine in IE 8.

ప్రత్యుత్తరాలన్నీ (8)

more options

The reason it works fine in IE8 is because it uses a different security checking method than FF. Which site are you talking about?

more options

The security certificate is from Comodo and has been working fine for years until I upgraded to FF15.

more options

The site is posted in More System Details...

https://mychart.tvc.org/mychart/default.asp

more options

Try to remove the currently stored AddTrust AB -> COMODO SSL CA intermediate certificate in thee Certificate Manager.

  • Tools > Options > Advanced : Encryption: Certificates - View Certificates
more options

That didn't help. I still get the warning about missing revocation information.

more options

the-edmeister I'm not sure what you meant. What "...More System Details..." ?

more options

How do your settings compare with this screen shot:

https://support.mozilla.org/media/uploads/gallery/images/2012-09-14-13-14-17-751596.png

On the left is from

orange Firefox button or classic Tools menu > Options > Advanced > Encryption

On the right is the site's certificate, displayed by clicking the padlock icon next to the URL > More information > View Certificate > Details tab


The "More system details" is a link next to your original post.

న jscher2000 - Support Volunteer చే మార్చబడినది

more options

jscher2000:

Mine looks just like the image you posted. I ran validation on it before I posted here. I've also deleted and reinstalled the security certificate. While writing this post, I realized that I haven't tried it with all my add-ons disabled. I'll do that and post the results.