This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Just reinstalled firefox on a new build pc, and everytime i try to play a youtube vid i get a balck screen, the vid seems to be showing in html5

  • 2 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 8 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Hoody

more options

OK just built a new pc and reinstalled firefox, everything seems to work fine except youtube where most of the vids show as black squares with no control bar etc. the videos also seem to be in HTML5 instead of flash.

OK just built a new pc and reinstalled firefox, everything seems to work fine except youtube where most of the vids show as black squares with no control bar etc. the videos also seem to be in HTML5 instead of flash.

ఎంపిక చేసిన పరిష్కారం

Thnx done that already, Also seems i have found the problem. Upon reinstalling i had somehow been entered into the HTML5 trial which appears to be bugged or not working in some way. Left the trial probably as you were typing that and now all seems to be working at least for now.

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (2)

more options

Check for your plugins are uptodate or not. https://www.mozilla.org/en-US/plugincheck/

more options

ఎంపిక చేసిన పరిష్కారం

Thnx done that already, Also seems i have found the problem. Upon reinstalling i had somehow been entered into the HTML5 trial which appears to be bugged or not working in some way. Left the trial probably as you were typing that and now all seems to be working at least for now.