This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Please help me! Every time I start Mozilla automatically opened page the Plagin Chek (https://www.mozilla.org/ru/plugincheck/) How do disable it?

  • 8 ప్రత్యుత్తరాలు
  • 16 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 5 వీక్షణలు
  • చివరి సమాధానమిచ్చినది teremira

more options

Please help me! Every time I start Mozilla automatically opened page the Plagin Chek (https://www.mozilla.org/ru/plugincheck/) How do disable it?

Please help me! Every time I start Mozilla automatically opened page the Plagin Chek (https://www.mozilla.org/ru/plugincheck/) How do disable it?

ప్రత్యుత్తరాలన్నీ (8)

more options

You can get a plugin check on startup if you have plugins (Tools > Add-ons > Plugins) that are blocklisted by Mozilla,either because of security vulnerabilities or by causing excessive crashes and thus are disabled.

more options

Fine, but how can I stop getting that page to load every time I start Firefox? It's like they hijacked my start page.

more options

please Update Firefox to the latest release, this will already solve this issue in most cases...

more options

Thank you for the reply, but I am already up to date. That brings up another problem, which is that sometime last year I got 'updated' to Firefox ESR. Don't know why. I guess that's a question for another thread though.

more options

when you go to firefox > help > troubleshooting information what version & user agent is listed there?

more options

Version: 10.0.12 User Agent: Mozilla/5.0 (Windows NT 6.1; rv:10.0.12) Gecko/20100101 Firefox/10.0.12

more options

ok, yes that's the ESR release but not the latest normal firefox version for end users that should fix the issue - please go to getfirefox.com, download the setup file for firefox 18.0.1 & install it on top of your current installation.

more options

Thanks again. I downloaded the latest version and all went well. However, I still got the plugin check page. On the page I noticed that my plugin for Foxit reader said 'Unknown plugin' & 'Research' rather than 'Up to date' like the others. So I disabled it and then enabled it again, and the page does not load any longer. Thanks so much for all your responses.