This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

I get a virus djmixi when I load firefox.

  • 3 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది marinelaw

more options

i loaded firefox, and chrome after having only microsoft browser. Somehow I got a virus, it took over my searches with something like "djmixi" or similar. That virus took over all my browsers. It took a half day for me to remove the virus-I'm not particularly talented with computer science- I eventually had to remove all the browsers and reinstalled microsoft. Then things were fine. except I miss firefox and when I reinstalled it, the djmixi thing came back, so I deleted firefox again. Any ideas?

i loaded firefox, and chrome after having only microsoft browser. Somehow I got a virus, it took over my searches with something like "djmixi" or similar. That virus took over all my browsers. It took a half day for me to remove the virus-I'm not particularly talented with computer science- I eventually had to remove all the browsers and reinstalled microsoft. Then things were fine. except I miss firefox and when I reinstalled it, the djmixi thing came back, so I deleted firefox again. Any ideas?

ఎంపిక చేసిన పరిష్కారం

hello, this sounds like a problem caused by adware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

afterwards install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (3)

more options

ఎంపిక చేసిన పరిష్కారం

hello, this sounds like a problem caused by adware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

afterwards install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/