Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Firefox crashes prior to startup even in safe mode.

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 7 వీక్షణలు
  • చివరి సమాధానమిచ్చినది philipp

more options

Crash reporter opens immediately upon clicking Firefox. I've scanned for viruses, tried opening in safe mode, updated Firefox and restarted my computer. Most recent crash report:

bp-8f96063e-545d-491a-8f03-c953c2130820

Crash reporter opens immediately upon clicking Firefox. I've scanned for viruses, tried opening in safe mode, updated Firefox and restarted my computer. Most recent crash report: bp-8f96063e-545d-491a-8f03-c953c2130820

ప్రత్యుత్తరాలన్నీ (1)

more options

hello, this crash seems to be caused by a traffic monitoring tool from spectorsoft that is running on the pc...