This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Slow response access to all internet sites

  • 1 ప్రత్యుత్తరం
  • 3 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 8 వీక్షణలు
  • చివరి సమాధానమిచ్చినది cor-el

more options

Can not fix Firefox Slow internet access. Run speed test and Download speed=0.49Mbps and Upload=0.04 Mbps. Using Safari Download=16.05Mbps and Upload=1.05Mbps. I have been using Firefox for years without issues. We have RoadRunner as our ISP and the Safari speeds are typical for our RR. I have upgraded to the latest FF with no change. Checked all setting but no change. Any help is appreciated! Thanks John

Can not fix Firefox Slow internet access. Run speed test and Download speed=0.49Mbps and Upload=0.04 Mbps. Using Safari Download=16.05Mbps and Upload=1.05Mbps. I have been using Firefox for years without issues. We have RoadRunner as our ISP and the Safari speeds are typical for our RR. I have upgraded to the latest FF with no change. Checked all setting but no change. Any help is appreciated! Thanks John

ప్రత్యుత్తరాలన్నీ (1)

more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.

Check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":