This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Firefox crashes

  • 1 ప్రత్యుత్తరం
  • 7 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 6 వీక్షణలు
  • చివరి సమాధానమిచ్చినది guigs

more options

I just updated my mac to Maverick. Now when I try to print something while in firefox I get an error message that firefox crashed and a spinning ball that slows the print process. How can I fix it?

I just updated my mac to Maverick. Now when I try to print something while in firefox I get an error message that firefox crashed and a spinning ball that slows the print process. How can I fix it?

ప్రత్యుత్తరాలన్నీ (1)

more options

I am sorry to hear that the printer process is crashing firefox. Please try to reset the printer settings to see if this helps resolve the issue. Fix printing problems in Firefox If it continues the crash:

Please do the following to give us crash IDs that will help us understand more about the crash.
  1. (OS X 10.6 or previous) Click the Finder icon in the dock. Your home folder will be selected. In the right side of the window, click the Library folder to open it. Then open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder.
    (OS X 10.7 or above) Click the Finder icon in the dock. On the menu bar, click the Go menu, hold down the option or alt key and select Library. A window will open containing your Library folder. Then open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder.
  2. Open the 5 most recent files with a text editor and copy the IDs.
  3. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.