Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Upgrading to Windows 8 - how do I save e-mails and e-mail address books?

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది Zenos

thebinz
thebinz
more options

Converting from Windows XP to Windows 8 wipes out all files and programs. How do I save my e-mails and e-mail address books that are running on Thunderbird?

Converting from Windows XP to Windows 8 wipes out all files and programs. How do I save my e-mails and e-mail address books that are running on Thunderbird?

ప్రత్యుత్తరాలన్నీ (1)

Zenos
Zenos
more options

You need to save and then reinstate your Thunderbird profile.

https://support.mozilla.org/en-US/kb/profiles-tb

I should point out that Firefox has a similar arrangement, with its own profile, so you can preserve your Firefox settings too.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data