We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Alot of crashes and generally slow performance..I have version 24.4.0

  • 7 ప్రత్యుత్తరాలు
  • 9 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది flash999

more options

get the words 'not responding' whenever I try to do mostly anything. Open mail, etc...This just started in the last 4-5 days. Tried rebooting..but after 1-2 minutes..same thing.

get the words 'not responding' whenever I try to do mostly anything. Open mail, etc...This just started in the last 4-5 days. Tried rebooting..but after 1-2 minutes..same thing.

ప్రత్యుత్తరాలన్నీ (7)

more options

ఎంపిక చేసిన పరిష్కారం

more options

I'm being told by Mcafee that I do not have anti spam or firewall pretection. I have Mcafee thru my cable company.

more options

OK, did you follow the instructions in the previous link to disable email attachment scanning and scanning of the TB profile folder?

more options

Could not find in McAfee where dropdowns were such as 'tools'..etc....

more options

thanks you for trying to help..Perhaps you could dirct me to these dropdowns ?

more options

I don't have a McAfee product installed, but I'm sure you can get the necessary guidance on the McAfee website.

more options

OK..problem resolved. What was needed to be done: In McAfee click on 'Navigation' Click on 'Real Time Scanning' Uncheck 'Email attachments' Check 'Minimize the effect on my PC's speed, even though the scan is less thorough'.

Since I made these changes, my thunderbird mozilla email is fast with no disruptions. And in spite of the 'less thorough' statement, scans are thorough.