This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Lost all email when I deleted email accounts and created new accounts in Thunderbird, this is due to complications changing password. How do I get mail back?

  • 3 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 4 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย christ1

more options

First, I did not do a backup, did not think I needed one, my bad. I recently had to change my passwords in the ISP Server and of course in Thunderbird. There were complications, none of my email clients, both Outlook and Thunderbird on multiple computers, would authenticate the new passwords, in working around them I changed to imap from pop3, then later tried to change back to pop3, did not want to work, so, I deleted all of the accounts and recreated them back under pop3, in that process I seem to have lost all of my mail folders. Is there a way to get them back? I have deleted and recreated accounts before and not had this problem. Thanks in advance for any help.

First, I did not do a backup, did not think I needed one, my bad. I recently had to change my passwords in the ISP Server and of course in Thunderbird. There were complications, none of my email clients, both Outlook and Thunderbird on multiple computers, would authenticate the new passwords, in working around them I changed to imap from pop3, then later tried to change back to pop3, did not want to work, so, I deleted all of the accounts and recreated them back under pop3, in that process I seem to have lost all of my mail folders. Is there a way to get them back? I have deleted and recreated accounts before and not had this problem. Thanks in advance for any help.

การตอบกลับทั้งหมด (3)

more options

Your messages might still be there in your Thunderbird profile folder. You could create a new account and then point to the folder that already exists. See Profiles TB for more information.

more options

Thanks for the quick reply, I will check that out tomorrow as it is time to go home now.