This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

My bookmark feature is not working. I click the star button, and it does the animation showing a bookmark added, but it doesnt turn blue or bookmark page...

  • 1 การตอบกลับ
  • 5 คนมีปัญหานี้
  • 5 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

it used to work fine, but now it does.. Some websites will bookmark, but most will not... Like I said in the question, when I click the STAR button it does the little animation showing bookmarking, but it does NOT turn blue, and the page I am trying to bookmark is not showing up in my unsorted bookmarks list or anywhere else.. Thanks for your help..

it used to work fine, but now it does.. Some websites will bookmark, but most will not... Like I said in the question, when I click the STAR button it does the little animation showing bookmarking, but it does NOT turn blue, and the page I am trying to bookmark is not showing up in my unsorted bookmarks list or anywhere else.. Thanks for your help..

การตอบกลับทั้งหมด (1)

more options

You can check for problems with the places.sqlite database file in the Firefox profile folder.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window