This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox crashes

  • 1 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 11 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD

more options

Firefox crashes every time I start it. After I reset it, I can get in, but soon, crashes again. Here are five of the latest crash ids.

bp-3efeab55-cb81-4f1c-8c4e-b19182140623 6/23/2014 3:08 PM bp-f25cecb6-9aca-4f9f-9f76-217d52140623 6/23/2014 3:07 PM bp-abe283ae-dc64-4ce2-af35-319d82140623 6/23/2014 3:06 PM bp-092a8671-8e57-4ad1-9540-9c9072140623 6/23/2014 3:06 PM bp-0319b86c-52bc-46d3-8827-d6eda2140623 6/23/2014 3:05 PM

Firefox crashes every time I start it. After I reset it, I can get in, but soon, crashes again. Here are five of the latest crash ids. bp-3efeab55-cb81-4f1c-8c4e-b19182140623 6/23/2014 3:08 PM bp-f25cecb6-9aca-4f9f-9f76-217d52140623 6/23/2014 3:07 PM bp-abe283ae-dc64-4ce2-af35-319d82140623 6/23/2014 3:06 PM bp-092a8671-8e57-4ad1-9540-9c9072140623 6/23/2014 3:06 PM bp-0319b86c-52bc-46d3-8827-d6eda2140623 6/23/2014 3:05 PM

วิธีแก้ปัญหาที่เลือก

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version)
  • Remove Firefox from your program's list of trusted or recognized programs, then add it back. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (1)

more options

วิธีแก้ปัญหาที่เลือก

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version)
  • Remove Firefox from your program's list of trusted or recognized programs, then add it back. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}