This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Why won't bookmarks open directly (left-click) from sidebar.

  • 1 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

ebeowulf17
ebeowulf17
more options

Recently (probably when updated to V.30?) I lost the ability to click bookmarks in my sidebar to open them (I always have the sidebar open and it was previously my main way of navigating.) If I right click, I get a small menu which includes "open" but simply clicking on the bookmark does nothing at all.

I did see a support issue where someone was asking how to select a bookmark without opening it (the opposite of what I'm trying to do here) and the person was told to click on the far left to select without opening. I have now tried clicking all over various bookmarks - left, right, high, low, on the text, on the icon, double-clicking, etc. - nothing works. The stupid things just won't open unless I right click on them.

How can I get back to normal sidebar bookmark use?!

Recently (probably when updated to V.30?) I lost the ability to click bookmarks in my sidebar to open them (I always have the sidebar open and it was previously my main way of navigating.) If I right click, I get a small menu which includes "open" but simply clicking on the bookmark does nothing at all. I did see a support issue where someone was asking how to select a bookmark without opening it (the opposite of what I'm trying to do here) and the person was told to click on the far left to select without opening. I have now tried clicking all over various bookmarks - left, right, high, low, on the text, on the icon, double-clicking, etc. - nothing works. The stupid things just won't open unless I right click on them. How can I get back to normal sidebar bookmark use?!

การตอบกลับทั้งหมด (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can check for problems with the places.sqlite database file in the Firefox profile folder.

There are other things that need your attention.

Note that your System Details List shows multiple Flash plugins.

  1. Shockwave Flash 14.0 r0
  2. Shockwave Flash 13.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\