This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

I am trying to install the "Java Runtime Environment" plugin. It is continuously showing as not available. What can I do to get round this?

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย ideato

Bramblefly
Bramblefly
more options

I am asked to install this update by an educational website.

The sequence of events is:

1. Message appears at interactive site on page "A plugin is needed to display this content." along with an Install Plugin button. 2.Pressing the install button brings up a dialogue box, "Plugin Finder Service" with "Java Runtime Environment" ticked. 3. I press "Next" to install. New dialogue box comes up showing "Java Runtime Environment" as "Not available" and states that no plugins were installed. 4. The only availablre option "finish," closes the dialogue box.

I have tried following instructions in help but these always bring me back to the same process. I have downloaded the most recent Java software and nothing has changed.

Any ideas to successfully install "Java Runtime Environment." Maybe there's a successor plug-in.

All help gratefully received.

Thanks,

Andrew Bramley

I am asked to install this update by an educational website. The sequence of events is: 1. Message appears at interactive site on page "A plugin is needed to display this content." along with an Install Plugin button. 2.Pressing the install button brings up a dialogue box, "Plugin Finder Service" with "Java Runtime Environment" ticked. 3. I press "Next" to install. New dialogue box comes up showing "Java Runtime Environment" as "Not available" and states that no plugins were installed. 4. The only availablre option "finish," closes the dialogue box. I have tried following instructions in help but these always bring me back to the same process. I have downloaded the most recent Java software and nothing has changed. Any ideas to successfully install "Java Runtime Environment." Maybe there's a successor plug-in. All help gratefully received. Thanks, Andrew Bramley

การตอบกลับทั้งหมด (1)

ideato
ideato
more options

Hello Andrew, try download Java Runtime Environment (JRE) from the next link : https://www.java.com/en/download/ . If you can not then try the manual way from the next link : https://www.java.com/en/download/manual.jsp (select the Windows Offline, filesize: 28.0 MB). In.... general, try to use the official sites when you install Java or flash etc.


thank you