This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Installing Firefox via batch file updates program however maintenance service remains at old version

  • 2 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jay_99999

more options

I have followed the instructions here https://wiki.mozilla.org/Software_Update:Manually_Installing_a_MAR_file to update Firefox using the mar files made available. This works fine - firefox is updated and shows as succeeded in the update.status file created. I then run the after install helper process and this updates firefox to the correct version in add/remove programs (before running this step, looks like firefox is upgraded correctly but still showing old version in add/remove programs). If however I click on the maintenance service and look at the version, it still shows the version from which it was upgraded. Everything appears to work fine however I am concerned that this might cause an issue for future updates? If I update firefox manually (by going to Help -> About Firefox), then the maintenance service version is also updated as expected. If I look at the look at the properties of the maintenanceservice.exe program in the firefox folder, it is correct on the latest version. I have tested this on windows xp (32 bit). Any suggestions?

I have followed the instructions here https://wiki.mozilla.org/Software_Update:Manually_Installing_a_MAR_file to update Firefox using the mar files made available. This works fine - firefox is updated and shows as succeeded in the update.status file created. I then run the after install helper process and this updates firefox to the correct version in add/remove programs (before running this step, looks like firefox is upgraded correctly but still showing old version in add/remove programs). If however I click on the maintenance service and look at the version, it still shows the version from which it was upgraded. Everything appears to work fine however I am concerned that this might cause an issue for future updates? If I update firefox manually (by going to Help -> About Firefox), then the maintenance service version is also updated as expected. If I look at the look at the properties of the maintenanceservice.exe program in the firefox folder, it is correct on the latest version. I have tested this on windows xp (32 bit). Any suggestions?

เปลี่ยนแปลงโดย jay_99999 เมื่อ

การตอบกลับทั้งหมด (2)

more options

Hi jay_99999, I understand that if you click on the maintenance service that it still shows the version of the previous upgrade. Will this happen in future updates? This I do not know and filing a bug with the steps to reproduce this would go a long way. [bugzilla.mozilla.org]

My only troubleshooting question is:

Does it show up as the wrong version after you restart the computer? 

Also what is:

. If I look at the look at the properties of the maintenanceservice.exe program in the firefox folder, it is correct on the latest version.

Cheers.

more options

Thanks for the response. I will create a bug case and go from there.

I can confirm that it still shows the incorrect version of maintenance after rebooting (in Add/Remove programs) however if you look at the maintenanceservice.exe program, it is the correct version.

Thanks