This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

When I try to open anything in Firefox I get innumerable ads. How can I prevent this.

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย klomm2

more options

Even trying to get this far I have had to close down at least 20 promotional sites - I have tried deleting and reinstalling Firefox but the ads still continue. Any suggestions will be appreciated.

Even trying to get this far I have had to close down at least 20 promotional sites - I have tried deleting and reinstalling Firefox but the ads still continue. Any suggestions will be appreciated.

วิธีแก้ปัญหาที่เลือก

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (3)

more options

Ad Blocking FiltersetP 1.0 This is FiltersetP without the need for the AdBlock extension.

You can update your own to suit sites you visit; as I find and properly check new elements/source/href blocks, I will incorporate them after sufficient testing. If you try to eliminate every single ad, FiltersetP will be 3 miles long and/or you'll have false positives, folks. If you see an ad popping up, right click it and get its properties, or inspect the element in DOM Inspector and add it to your personal list. I have a self-imposed, non-paid responsibility to make sure people don't have false positives. I don't even a "donate" button on here. Paramount to me is that none of you lose valuable site information you WANT to view.

more options

วิธีแก้ปัญหาที่เลือก

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

Thanks for your help but I had already solved the issue when someone suggested I reset firefox to its original specifications - this worked.

Klomm2