We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

after installing firefox is still not working

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD

more options

I downloaded fire fox few times still once its open does not allow me to go any other website internet explorer is working fine means my internet line is ok plese help

I downloaded fire fox few times still once its open does not allow me to go any other website internet explorer is working fine means my internet line is ok plese help

การตอบกลับทั้งหมด (3)

more options

Can you please tel us what firefox is showing when you trying to browse any website ?

or try these, Check your proxy settings and set it to No Proxy,

Try to run start Firefox in Safe Mode by holding down the Shift/Options key?

https://support.mozilla.org/kb/Safe+Mode

more options

เปลี่ยนแปลงโดย Riyad Arefin เมื่อ

more options

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}