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My bookmarks aren't available on my new computer. How do I get them back?

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My computer underwent re-imaging through my company MIS department. My IE bookmarks transferred and are available, my Chrome bookmarks transferred and are available, my Firefox bookmarks did NOT transfer and are NOT available. I need these bookmarks. We have copied my profile, but the bookmarks are not coming back to Firefox. How do I get my bookmarks back?

I have an HP ProBook 6560b running Windows 7 Enterprise.

My computer underwent re-imaging through my company MIS department. My IE bookmarks transferred and are available, my Chrome bookmarks transferred and are available, my Firefox bookmarks did NOT transfer and are NOT available. I need these bookmarks. We have copied my profile, but the bookmarks are not coming back to Firefox. How do I get my bookmarks back? I have an HP ProBook 6560b running Windows 7 Enterprise.

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Were all of the Firefox files copied to the new system?

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Enter the bookmarkbackups folder. This is where Firefox makes backups of your bookmarks. Look for the jsonlz4 file you want to restore (check the time / date / size). Right click on that file and select Copy. Now go back to the profile folder where you started. Rename the file places.sqlite by adding .old to it. Now right click in the folder and select Paste. The file you just pasted here, rename it to places.sqlite. After you are done, restart Firefox.

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