Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Bookmarks lost after refreshing pc

  • 1 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย guigs

more options

After I refreshed my PC, because it had a virus that I couldn't take away, it also deleted firefox. Firefox has been deleted before but all my bookmarks had always been saved either way. I go to my profile and none of the bookmarks are there, but I really need them. Is there any way I can get them back?

After I refreshed my PC, because it had a virus that I couldn't take away, it also deleted firefox. Firefox has been deleted before but all my bookmarks had always been saved either way. I go to my profile and none of the bookmarks are there, but I really need them. Is there any way I can get them back?

การตอบกลับทั้งหมด (1)

more options

Hi fondlovers, Back up and restore information in Firefox profiles will show you where the profile is located, however if the places.sqlite file is not there, I am sorry the bookmarks may no longer be there if you do not have a back up.