This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Firefox will not download to my computer. tried 4 times

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD

buba777
buba777
more options

I could NOT get firefox to update. I tried downloading it, but it would NOT download after 4 tries.

Can you E-mail me a copy to [email address removed by moderator], - so that I can try to directly load it into my computer. I believe this is due to a virus from one of the other browsers that prevents me from downloading or updating my firefox. all 4 of the .exe copies just says "Failed" on the download arrow.

Thanks,

Email address removed by moderator. Please read Mozilla Support rules and guidelines on posting sensitive infromation

I could NOT get firefox to update. I tried downloading it, but it would NOT download after 4 tries. Can you E-mail me a copy to [email address removed by moderator], - so that I can try to directly load it into my computer. I believe this is due to a virus from one of the other browsers that prevents me from downloading or updating my firefox. all 4 of the .exe copies just says "Failed" on the download arrow. Thanks, =====''Email address removed by moderator. Please read [[Forum rules and guidelines]] on posting sensitive infromation''===== <!--dumboke@netzero.net-->

เปลี่ยนแปลงโดย Andrew เมื่อ

การตอบกลับทั้งหมด (2)

CoryMH
CoryMH
more options

Hello,

Does it fail on every browser? Also if no download works, it might point to bigger issues that you would want to address before downloading Firefox...

Make sure that you are downloading from the official Mozilla website:

If you still cannot download, I recommend you download it from another computer and transfer the install file via USB or email it to yourself there.

FredMcD
FredMcD
more options

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.