This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

why does the upgrade to 33.1.1 require a reboot on Windows 7?

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย anixter

more options

this is a point upgrade from 33.1 and firefox refuses to start until I reboot the machine. I can't just reboot anytime I want. there doesn't seem to be any consistency in when or why these upgrades require a reboot and it's frustrating.

this is a point upgrade from 33.1 and firefox refuses to start until I reboot the machine. I can't just reboot anytime I want. there doesn't seem to be any consistency in when or why these upgrades require a reboot and it's frustrating.

การตอบกลับทั้งหมด (2)

more options

hello anixter, this is strange - in my experience no firefox update ever required a restart of my windows 7 machine. maybe this is something that can be addressed by a clean reinstall:

  1. download the full firefox installer from https://www.mozilla.org/firefox/all/
  2. uninstall firefox from the windows control panel (this won't affect your custom settings like bookmarks, passwords, extensions that are stored in your profile)
  3. afterwards go to the firefox program folder, which is usually located at C:\Program Files (x86)\Mozilla Firefox, and delete it manually if there are any remains in it.
  4. finally reinstall the browser with the setup file you have downloaded initially...
more options

In the process of uninstalling Firefox, found the remains of a much older Firefox installation. This could have been causing a conflict. --Thanks