Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

"Private browsing" window doesn't close after opening web site

  • 4 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

"Private Browsing" window doesn't close after opening a web site; it remains on the wight side of the screen and can't be closed.

Wen site appears only partially on the left side of the screen & can be closed.

"Private Browsing" window doesn't close after opening a web site; it remains on the wight side of the screen and can't be closed. Wen site appears only partially on the left side of the screen & can be closed.

วิธีแก้ปัญหาที่เลือก

Problem solved. Removed & replaced bookmarks & now everything works according to plan. Thanks

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (4)

more options

Please provide a screenshot of that.

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.
Then use the Browse .... button below the Post a Reply text box to upload the screenshot.
more options

วิธีแก้ปัญหาที่เลือก

Problem solved. Removed & replaced bookmarks & now everything works according to plan. Thanks

more options

Looks that you were opening a bookmark in the sidebar and left the tab with the private browsing message open.

Opening in the sidebar is the default for bookmarks that are created via a link or button on a website. You can check the properties of a bookmark via the right-click context menu in the sidebar (Ctrl+B; Command+B on Mac). In the Bookmarks Manager (Bookmarks > Show All Bookmarks) you can click the More button in the Details pane at the bottom right. Make sure that "Load this bookmark in the sidebar" is not selected.