Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

work uses windows FF 24.0.0.5001 and wont upgrade - how do I sync to this ?

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jayelbe

more options

work uses windows FF 24.0.0.5001 Home mac version is FF35 do I need to downgrade my mac FF version

work uses windows FF 24.0.0.5001 Home mac version is FF35 do I need to downgrade my mac FF version

การตอบกลับทั้งหมด (3)

more options

Can you talk to your work It department to get help updating your computer to Firefox 35? You shouldn't downgrade your home computer as that leaves you at serious risk for attack and data getting stolen.

more options

Thanks - I have spoken to them but there is some corporate issue that prevents them from upgrading. The only other browser they use is IE7. Im guessing that it must be a data protection issue (which I dont want to circumvent).

more options

Mozilla do offer an "extended support release" version of Firefox which has fewer large updates than regular Firefox and so is easier for IT departments to support. The current version is 31 - maybe discuss upgrading to this version of Firefox? https://www.mozilla.org/en-US/firefox/organizations/

Another option is Firefox Portable, which you could install on your PC yourself. But be sure to check with IT that this is acceptable. http://portableapps.com/apps/internet/firefox_portable