Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Mail only appears in "All Mail" but nowhere else. Why?

  • 2 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย DanielBragg

DanielBragg
DanielBragg
more options

I use mail filters extensively for sorting my incoming mail. Now, I am finding mail that *only* can be found via the "All Mail" folder, but it is nowhere else - not in my InBox, not in any sub-folders. How can this happen?

Note, my IMAP provider is Gmail. Gmail uses Labels, which Thunderbird translates into Folders. I was under the impression that mail that had no labels would appear in the InBox. If this is the case, how can mail *not* be in my InBox, but still be found in my "All Mail" folder?

I use mail filters extensively for sorting my incoming mail. Now, I am finding mail that *only* can be found via the "All Mail" folder, but it is nowhere else - not in my InBox, not in any sub-folders. How can this happen? Note, my IMAP provider is Gmail. Gmail uses Labels, which Thunderbird translates into Folders. I was under the impression that mail that had no labels would appear in the InBox. If this is the case, how can mail *not* be in my InBox, but still be found in my "All Mail" folder?

วิธีแก้ปัญหาที่เลือก

Daniel, while the forum geeks suggest you ask a new question all the time, here in Thunderbird land we are a little more casual, it just means we have to work harder to follow you. So while your on a role, just keep asking away.

All Mail is Gmails archive folder. I am sure you would be aware Google really don't want you to delete mail. That is why they make it so hard.

So once you do not have mail filed in a folder/Label, it is archived. Thunderbird even maps your archive folder to all mail as that is it's purpose.

Personally I think you should just unsubscribe the folder and forget it exists.

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

วิธีแก้ปัญหาที่เลือก

Daniel, while the forum geeks suggest you ask a new question all the time, here in Thunderbird land we are a little more casual, it just means we have to work harder to follow you. So while your on a role, just keep asking away.

All Mail is Gmails archive folder. I am sure you would be aware Google really don't want you to delete mail. That is why they make it so hard.

So once you do not have mail filed in a folder/Label, it is archived. Thunderbird even maps your archive folder to all mail as that is it's purpose.

Personally I think you should just unsubscribe the folder and forget it exists.

DanielBragg
DanielBragg เจ้าของคำถาม
more options

Thanks, Matt. I will try to not be a forum geek myself, then ;-)

This does explain the situation, but I'll keep the "All Mail" folder around a little longer, until I can find and correct the mail rule that is deleting this mail. Most of them I actually want to keep!