This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Mail only appears in "All Mail" but nowhere else. Why?

  • 2 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 7 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย DanielBragg

DanielBragg
DanielBragg
more options

I use mail filters extensively for sorting my incoming mail. Now, I am finding mail that *only* can be found via the "All Mail" folder, but it is nowhere else - not in my InBox, not in any sub-folders. How can this happen?

Note, my IMAP provider is Gmail. Gmail uses Labels, which Thunderbird translates into Folders. I was under the impression that mail that had no labels would appear in the InBox. If this is the case, how can mail *not* be in my InBox, but still be found in my "All Mail" folder?

I use mail filters extensively for sorting my incoming mail. Now, I am finding mail that *only* can be found via the "All Mail" folder, but it is nowhere else - not in my InBox, not in any sub-folders. How can this happen? Note, my IMAP provider is Gmail. Gmail uses Labels, which Thunderbird translates into Folders. I was under the impression that mail that had no labels would appear in the InBox. If this is the case, how can mail *not* be in my InBox, but still be found in my "All Mail" folder?

วิธีแก้ปัญหาที่เลือก

Daniel, while the forum geeks suggest you ask a new question all the time, here in Thunderbird land we are a little more casual, it just means we have to work harder to follow you. So while your on a role, just keep asking away.

All Mail is Gmails archive folder. I am sure you would be aware Google really don't want you to delete mail. That is why they make it so hard.

So once you do not have mail filed in a folder/Label, it is archived. Thunderbird even maps your archive folder to all mail as that is it's purpose.

Personally I think you should just unsubscribe the folder and forget it exists.

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

วิธีแก้ปัญหาที่เลือก

Daniel, while the forum geeks suggest you ask a new question all the time, here in Thunderbird land we are a little more casual, it just means we have to work harder to follow you. So while your on a role, just keep asking away.

All Mail is Gmails archive folder. I am sure you would be aware Google really don't want you to delete mail. That is why they make it so hard.

So once you do not have mail filed in a folder/Label, it is archived. Thunderbird even maps your archive folder to all mail as that is it's purpose.

Personally I think you should just unsubscribe the folder and forget it exists.

DanielBragg
DanielBragg เจ้าของคำถาม
more options

Thanks, Matt. I will try to not be a forum geek myself, then ;-)

This does explain the situation, but I'll keep the "All Mail" folder around a little longer, until I can find and correct the mail rule that is deleting this mail. Most of them I actually want to keep!