This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

What to do when Adobe Flash isn't fully "Uninstalling"

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย mrbunnylamakins

more options

I am using Firefox 35.0.1 and I recently refreshed for the 3rd time to get my Plug-Ins to work.

Still can't Adobe Flash Player to Work. So I took the advice of the-edmeister on page

Flash Update Loop Although It Is UPDATED (with FF 35.0 never any problems!) https://support.mozilla.org/en-US/que.../1044203

So I uninstalled Adobe Flash Player

Read over the page, Used the Uninstaller as seen in first picture attached Next I checked the folders as directed to make sure they are fully Deleted.

Yet You notice in the first picture Files are still left in the C:\Windows\SysWOW64\Macromed

I have Win 8.1 and I found That there are other files than ones listed.

How do I do a clean install of Flash Player? | Adobe Community https://forums.adobe.com/thread/928315

these files will not Delete and created My issue.

I have to load the Program *****Unlocker***I guess to allow me to delete them. They will Not delete also in Administration side of Windows.

""Warning"" do not use Unlocker it WILL NOT download in Firefox

So I downloaded different Browser and scanned it using Virustotal Website and it has Malware why firefox blocked it for a reason!

LockHunter is a free 64/32 bit tool to delete files blocked by any processes http://lockhunter.com/

I scanned it using Virustotal and ok.


I will be back in a bit after I do this all.

I am using Firefox 35.0.1 and I recently refreshed for the 3rd time to get my Plug-Ins to work. Still can't Adobe Flash Player to Work. So I took the advice of the-edmeister on page Flash Update Loop Although It Is UPDATED (with FF 35.0 never any problems!) [https://support.mozilla.org/en-US/questions/1044203] So I uninstalled Adobe Flash Player Read over the page, Used the Uninstaller as seen in first picture attached Next I checked the folders as directed to make sure they are fully Deleted. Yet You notice in the first picture Files are still left in the C:\Windows\SysWOW64\Macromed I have Win 8.1 and I found That there are other files than ones listed. How do I do a clean install of Flash Player? | Adobe Community [https://forums.adobe.com/thread/928315] these files will not Delete and created My issue. I have to load the Program *****Unlocker***I guess to allow me to delete them. They will Not delete also in Administration side of Windows. ""Warning"" do not use Unlocker it WILL NOT download in Firefox So I downloaded different Browser and scanned it using Virustotal Website and it has Malware why firefox blocked it for a reason! LockHunter is a free 64/32 bit tool to delete files blocked by any processes [http://lockhunter.com/] I scanned it using Virustotal and ok. I will be back in a bit after I do this all.
ภาพหน้าจอที่แนบมา

เปลี่ยนแปลงโดย mrbunnylamakins เมื่อ

การตอบกลับทั้งหมด (3)

more options

After I Scanned the program "Lockhunter" for virus/malware on the website Virustotal

I went to install Lockhunter and Bam! Blocked by my Comodo firewall. So I scanned it with Malwarebytes Anti-Malware Zero Hits, I scanned it with Comodo Cleaning Essentials Zero Hits on it.

So then I had to Exit Comodo while I loaded Lockhunter, then loaded Comodo back up


I went to use LockHunter and could not Delete the files. Yes I was in Administrative side of Windows and not logged in as User.  So I installed "FileAssassin" No luck either. So I loaded a old Program Called "TakeOwnership"  and THEN I was able to DELETE the Macromed  folder and files in it. 

Now I will Load Adobe Flash Player.

more options

I loaded up Link the-edmeister gave For Adobe Flash Player

install_flash_player_16_plugin.exe

Plug in is now installed!! Yet....

It crashes as soon as page is loaded

เปลี่ยนแปลงโดย mrbunnylamakins เมื่อ

more options

Well I was told By Adobe Officials that Firefox 35 on Windows 8.1 hit a brick wall and be a while before fixed until hen I just open the pages I need with this add-on...

Open With :: Add-ons for Firefox https://addons.mozilla.org/en-US/fire.../open-with/