This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Why am I getting this error on video playback: Adobe SiteCatalyst Error: Could not find Media Module

  • 4 การตอบกลับ
  • 11 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย resistol20x

more options

When attempting to view video on several websites, the following error is displayed where the video should play: Adobe SiteCatalyst Error: Could not find Media Module

When attempting to view video on several websites, the following error is displayed where the video should play: Adobe SiteCatalyst Error: Could not find Media Module

วิธีแก้ปัญหาที่เลือก

in this case probably the blur addon was blocking the loading of content that is necessary to run the video player...

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (4)

more options

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

Thank you! That worked to resolve my problem.

more options

วิธีแก้ปัญหาที่เลือก

in this case probably the blur addon was blocking the loading of content that is necessary to run the video player...

more options

That is absolutely correct!