This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Embedded Flash videos don't work

  • 3 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 22 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD

more options

Since updating Firefox to 36, embedded Flash videos don't work. HTML5 and Flash videos on YouTube work fine. I have Click-To-Play enabled (disabling it didn't help too), but instead of a grey area with the message I just see a black area where the video is supposed to be. Does anyone else have this problem?

Since updating Firefox to 36, embedded Flash videos don't work. HTML5 and Flash videos on YouTube work fine. I have Click-To-Play enabled (disabling it didn't help too), but instead of a grey area with the message I just see a black area where the video is supposed to be. Does anyone else have this problem?

วิธีแก้ปัญหาที่เลือก

I found the culprit. It was the extension Youtube Center. Thanks for your help anyway :)

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (3)

more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

วิธีแก้ปัญหาที่เลือก

I found the culprit. It was the extension Youtube Center. Thanks for your help anyway :)

more options

That was very good work. Well Done.