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Firefox crashes

  • 4 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 6 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย carlojcm

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Firefox keeps crashing even in safe mode it doesn't work, in safe mode I get to the main page but after a few seconds it crashes.

This is Crash id bp-2694385e-0892-4398-a1dd-cce472150305

Firefox keeps crashing even in safe mode it doesn't work, in safe mode I get to the main page but after a few seconds it crashes. This is Crash id bp-2694385e-0892-4398-a1dd-cce472150305

วิธีแก้ปัญหาที่เลือก

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (4)

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Have you tried reinstalling Firefox?

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Yes, about 4-5 times. When the installation is completed it displays the same error message.

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วิธีแก้ปัญหาที่เลือก

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

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Thank you Cor-el, this solved the problem!