This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox crashes

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

more options

Hello, in last days, my firefox using too many memory like 2200 MB and after this sometimes i had to restart it or it is crashes and restarting itself. Here is my last crash reports. I updated everything. I cannot understand why. I don't want to use another browser.

bp-9c8f987b-8bef-4361-9350-e92652150320 bp-31c79fce-cc8b-4344-b53f-f03af2150319 bp-ee53e959-8730-4129-94f0-61ce22150318 bp-47629f59-5e05-49f1-980b-24a962150316

thanks...

Hello, in last days, my firefox using too many memory like 2200 MB and after this sometimes i had to restart it or it is crashes and restarting itself. Here is my last crash reports. I updated everything. I cannot understand why. I don't want to use another browser. bp-9c8f987b-8bef-4361-9350-e92652150320 bp-31c79fce-cc8b-4344-b53f-f03af2150319 bp-ee53e959-8730-4129-94f0-61ce22150318 bp-47629f59-5e05-49f1-980b-24a962150316 thanks...

การตอบกลับทั้งหมด (1)

more options

The first three reports are hard to understand, but do seem to be related to memory in some manner. The fourth one is a hang in the Flash plugin, so that's probably not severe enough to cause a crash.

Do you use Firebug a lot? If so, you might need to disable some of the built-in developer tools such as the debugger. In about:config, you can focus in on the most relevant preferences by typing or pasting devt*enab in the search bar above the list.

If you rarely use Firebug, I would try disabling it on the Add-ons page for a while to see whether that makes any difference.