This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Can no longer move a contact from the Personal Address Book into a sublist. How can I make it happen as it used to?

  • 3 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 7 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย sfhowes

more options

I used to be able to drag-and-drop a Personal Address Book contact into a sub-directory. Can no longer do that. How do I get the feature back?

I used to be able to drag-and-drop a Personal Address Book contact into a sub-directory. Can no longer do that. How do I get the feature back?

การตอบกลับทั้งหมด (3)

more options

Does the contact have an email address entered in the contact Properties? Otherwise, you might have a corrupted address book. If you add or delete a contact, is the change retained after you restart TB?

https://support.mozilla.org/en-US/questions/1031977

more options

The answer to both questions is "yes". The email address appears in the contact Properties, and the change is retained after I restart TB after I've added or deleted a contact.

more options

Hard to say what the problem is, although I would confirm that dragging a contact to a mailing list doesn't work with a new, test address book and a test mailing list. The next step is usually to run in safe mode and see if the issue persists. It may turn out your original address book is still corrupted, even though you've shown it doesn't have the usual signs (non-persistent edits).

http://kb.mozillazine.org/Standard_diagnostic_-_Thunderbird