This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

I keep getting error messages, tried troubleshooting, nothing works, but other browsers are ok.

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 3 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

When I try to use Firefox, I get error messages: unable to connect. I've tried all of the suggestions on the help page. I can use the internet through Internet Explorer.

When I try to use Firefox, I get error messages: unable to connect. I've tried all of the suggestions on the help page. I can use the internet through Internet Explorer.

การตอบกลับทั้งหมด (2)

more options

Have you checked your firewall 'allowed programs' list?

more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See: