This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

how to download contact list from a dead computer to a new one???

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Matt

more options

My laptop died and will not restart. My computer tech has removed the hard drive but has been unable to bring over my contacts list from that hard drive, although he was able to set me up to receive e-mails again on my new computer. HOW EXACTLY does my tech need to do in order to bring over my contacts list from the hard drive of my old dead computer???

THANKS IN ADVANCE FOR YOUR HELP!

My laptop died and will not restart. My computer tech has removed the hard drive but has been unable to bring over my contacts list from that hard drive, although he was able to set me up to receive e-mails again on my new computer. HOW EXACTLY does my tech need to do in order to bring over my contacts list from the hard drive of my old dead computer??? THANKS IN ADVANCE FOR YOUR HELP!

การตอบกลับทั้งหมด (3)

more options

What operating system did your old hard drive have?

Your tech needs to do nothing. You need to install an addon and import a file. But the instructions on how to find that file depend on the operating system it used.

more options

the operating system is Vista...

more options

Ok first ensure windows is set to display hidden files and folders.

Then on the vista drive locate the folder

appdata\[username]\Thunderbird\roaming

Open the file profiles.ini in notepad, you will see something that looks like this.

[Profile0]
Name=tester
IsRelative=1
Path=Profiles/zwldg1rp.tester
Default=1

locate the group with Default=1 in it if there is more than one group. If IsRelative=1 then the path below it starts in the location the profile.ini file is. If it is 0 it is a fully qualified path to your profile.

The default is relative, so go back to explorer and drill down to the folder identified in PATH.

in this folder you will see a number of MAB files. These are your address books. Abook being the personal address book and History being the collected addresses.

Install the more functions for address book add-on You get it here https://freeshell.de//~kaosmos/morecols-en.html

Instructions to install an add-on http://chrisramsden.vfast.co.uk/3_How_to_install_Add-ons_in_Thunderbird.html

Use the import function of the add-on to import the old address books to the new installation.