This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

shockwave flash 16 is still in firefox even tho i have version 18

  • 4 การตอบกลับ
  • 7 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย ryusaber

more options

ok so when i go check my plugins tab in the setting area , it says shockwave flash 16.0.0.235 is outdated , so i clicked update and i downloaded version 18.0.0.160 , so now when i go to the plugins settings i can see that i have flash player 18 and i still have flash player 16 saying its outdated , how do i fix this ?

ok so when i go check my plugins tab in the setting area , it says shockwave flash 16.0.0.235 is outdated , so i clicked update and i downloaded version 18.0.0.160 , so now when i go to the plugins settings i can see that i have flash player 18 and i still have flash player 16 saying its outdated , how do i fix this ?

วิธีแก้ปัญหาที่เลือก

Seems the Adobe installer did not completely clean up the old version. You may need to manually delete the old DLL file from disk.

To discover its location, type or paste about:plugins in the address bar and press Enter. Firefox should display lots of detail about each of your plugins. You can use Find (Ctrl+f) to look for npswf which will match only the two different Flash plugins.

Can you track it down and remove it?

อ่านคำตอบนี้ในบริบท 👍 7

การตอบกลับทั้งหมด (4)

more options

วิธีแก้ปัญหาที่เลือก

Seems the Adobe installer did not completely clean up the old version. You may need to manually delete the old DLL file from disk.

To discover its location, type or paste about:plugins in the address bar and press Enter. Firefox should display lots of detail about each of your plugins. You can use Find (Ctrl+f) to look for npswf which will match only the two different Flash plugins.

Can you track it down and remove it?

more options

hey i just did that , but how do i delete it ? i dont see a delete option

more options

nevermind i went to the adress that it was telling me the dll file was on the hard drive , it seems one of my other programs was using the outdated flashplayer and not firefox , is there a way i can get an updated version of that dll file to pass it to my other program ?

more options

jscher, thanks alot for the help this fixed my problem , my other program that had the outdated flash player still works even after i remove the old outdated dll file , thanks alot for the help