This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

despite deleting emails, my email inbox size will not decrease and i can not longer receive emails since it says the inbox is full

  • 3 การตอบกลับ
  • 6 คนมีปัญหานี้
  • 7 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย christ1

more options

my inbox email size does not change, despite my having deleted many emails. As I delete them, the number of emails in my inbox decreases but the size does not. Now I get a message that says I can not receive more emails since my inbox is full. I called Verizon-they checked my webmail and I am receiving new emails so it is a problem with Thunderbird.

my inbox email size does not change, despite my having deleted many emails. As I delete them, the number of emails in my inbox decreases but the size does not. Now I get a message that says I can not receive more emails since my inbox is full. I called Verizon-they checked my webmail and I am receiving new emails so it is a problem with Thunderbird.

วิธีแก้ปัญหาที่เลือก

When your problem has been fixed can you mark the thread as 'Solved' please? Thank you.

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (3)

more options

You need to compact folders. http://kb.mozillazine.org/Compacting_folders

Also make sure you do have a recent backup of your profile folder. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

เปลี่ยนแปลงโดย christ1 เมื่อ

more options

Thank you. I had it set for the default but just did this manually and it took care of it.

more options

วิธีแก้ปัญหาที่เลือก

When your problem has been fixed can you mark the thread as 'Solved' please? Thank you.