This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

reading new messages actually opens the message in edit mode or in new message mode

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย thunder9

more options

windows 8.1 and thunderbird 38.1.

booted up this morning and checked email. Tried to open a new message I received and the from address is set as me, the to address is set as me and i'm not in the usual read message view - i can start typing and edit the message. I open and create messages in new windows versus tabs.

I've restarted TB many times. I updated windows updated (had not updated in 30 days). restarted. still have the problem.

Upon further investigation, I can move a new message from the inbox to, for example, junk mail folder, and the message opens normally. I can open messages already read normally. It's only unread new mail. If I move an unread new message and open in another folder then move back, it works fine.

errors in the TB error console: Timestamp: 7/27/2015 12:17:57 PM Error: path is null Source File: resource://gre/modules/osfile/ospath_win.jsm Line: 220

There were other errors in there before but not appearing each time.

There are also loads of css warnings and messages about chrome for some reason.

I don't know if any of these messages were appearing before today, as i've never had a problem with TB before.

windows 8.1 and thunderbird 38.1. booted up this morning and checked email. Tried to open a new message I received and the from address is set as me, the to address is set as me and i'm not in the usual read message view - i can start typing and edit the message. I open and create messages in new windows versus tabs. I've restarted TB many times. I updated windows updated (had not updated in 30 days). restarted. still have the problem. Upon further investigation, I can move a new message from the inbox to, for example, junk mail folder, and the message opens normally. I can open messages already read normally. It's only unread new mail. If I move an unread new message and open in another folder then move back, it works fine. errors in the TB error console: Timestamp: 7/27/2015 12:17:57 PM Error: path is null Source File: resource://gre/modules/osfile/ospath_win.jsm Line: 220 There were other errors in there before but not appearing each time. There are also loads of css warnings and messages about chrome for some reason. I don't know if any of these messages were appearing before today, as i've never had a problem with TB before.

การตอบกลับทั้งหมด (2)

more options

Correction. I can move a new message to another folder and open normally but when i move it back to the inbox, it does not open normally. I have the same problem.

more options

Uninstalled Thunderbird. Went with something else.