This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

I cannot access youtube.com it's the only site that does not work and it just suddenly stopped working. All other sites work fine. I get an error message

  • 3 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

christopherlane
christopherlane
more options

All other sites work fine, just youtube gives me an error message about secure connections. please help

All other sites work fine, just youtube gives me an error message about secure connections. please help

การตอบกลับทั้งหมด (3)

ratedr_jea
ratedr_jea
more options

Try safe mode: Start -> Programs -> Mozilla Firefox -> Firefox (safe mode) If not better crete a new profile: Start -> Run -> type "firefox -P". Follow instructions, do not select a folder, accept the default.

To work FF must be closed in either case.

christopherlane
christopherlane เจ้าของคำถาม
more options

sorry, I should have told you I am on a mac.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What error message do you get?

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB