This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Update Failed error message

  • 2 การตอบกลับ
  • 4 คนมีปัญหานี้
  • 8 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย sprytely

more options

Yet again I get the - Update Failed - message in my profile after I've updated (as admin) in win XP Home -SP3. I have verified through Task Manager and PowerShell (as Administrator) that the only instance of FIreFox running is you Bleeping error message. FF runs fine in the admin profile and shows to be up to date.

Attached are several screenshots.

I have tried everything including uninstalling and deleting remaining FF profiles from all users and re-installing.

Is there something in the Registry I should look at?

Any assistance greatly appreciated.

Yet again I get the - Update Failed - message in my profile after I've updated (as admin) in win XP Home -SP3. I have verified through Task Manager and PowerShell (as Administrator) that the only instance of FIreFox running is you Bleeping error message. FF runs fine in the admin profile and shows to be up to date. Attached are several screenshots. I have tried everything including uninstalling and deleting remaining FF profiles from all users and re-installing. Is there something in the Registry I should look at? Any assistance greatly appreciated.
ภาพหน้าจอที่แนบมา

วิธีแก้ปัญหาที่เลือก

Thanks for the tip but I had done that previously, though in the admin account, not Run As.. .

I did manage to figure out this issue. Looks like FF 39.03 was not completely removed. I noticed it still there (along with FF 40.02) the second time I went into Add-Remove Programs. Did another uninstall of FF 39.03 and rebooted. All seems fine now... fingers crossed, knock on wood.

This thread can be closed.

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (2)

more options

Try to run the Firefox program once as Administrator (right-click: Run as Administrator).

more options

วิธีแก้ปัญหาที่เลือก

Thanks for the tip but I had done that previously, though in the admin account, not Run As.. .

I did manage to figure out this issue. Looks like FF 39.03 was not completely removed. I noticed it still there (along with FF 40.02) the second time I went into Add-Remove Programs. Did another uninstall of FF 39.03 and rebooted. All seems fine now... fingers crossed, knock on wood.

This thread can be closed.